Enhancing Efficiency & Client Satisfaction with AI-Driven Data Models

About the Company

The company is a leading fintech company dedicated to reinventing the core-system paradigm for commercial lending. Focused on operational excellence, the company leverages technology to provide efficient, innovative solutions that drive growth and client satisfaction. The company aimed to streamline and automate data extraction from Tax Documents, Administrative Details, and Loan Bank Agent Notices. This dual-purpose solution aimed to improve internal operations and support product development for enhanced client offerings.

Challenge

The company faced the challenge of scaling its data extraction capabilities to meet the growing complexity and volume of financial documents, including Tax Documents, Administrative Details, and Loan Bank Agent Notices.

Their internal resources were focused on core-system innovation, but building highly specialized models for advanced document automation required domain expertise and time-intensive development. To maintain their competitive edge and accelerate both internal operations and product development, they sought a solution that could:

• Seamlessly integrate with their existing systems.
• Deliver industry-leading accuracy and efficiency at scale.
• Free up time of internal teams to focus on strategic innovation rather than bespoke automation tasks.

Solution

The company implemented Cognaize’s advanced AI-powered platform tailored to their needs:

Internal use: Automating the extraction of data from a wide array of documents, including complex Loan Bank Agent Notices, to reduce operational inefficiencies.

Product development: Integrating the solution into their product suite to provide clients with seamless, accurate data handling capabilities.

AI Adaptability: Cognaize’s platform utilized domain-specific training and context-aware models to handle complex financial document structures, ensuring scalability and accuracy even for highly variable document types.

Results

Scalability
Enabled processing of over 120,000 documents annually, including Loan Bank Agent Notices, with 99.7% accuracy.

Efficiency Gains
Reduced data processing times by 65%, enhancing internal workflows and product performance.

Error Minimization
Cut error rates in processed data by up to 90%, boosting reliability.

Team Efficiency
Reallocated 30% of staff time to strategic initiatives, driving further value for the business.